Service Request Form

To ensure your service request is completed effectively and efficiently, here is a list of helpful items to include when you submit a service request form:

• Term or academic year of requested data
• A list of all student demographic data you need
• If you are looking for program-level data, provide all course codes and major codes
• Provide as many details as possible as to how you would like your data presented (raw data, file type, charts, or graphs required)
• A detailed description of why data is needed (as it will give us more context of what kind of data we can use)
• If you need a service in regards to SPOL, then please include the Planning Unit, Objective, or User that you are needing work for.

The IPRE Staff understands the need for data and information in a timely manner. Please allow a minimum of 30 business days for the processing of all information requests. You will receive an email in response to your request with an estimated timeline of return within 2 business days of submission. If additional time is needed due to coordination efforts, or if other institutional priorities have delayed your request, you will be notified.

Please reach out to the IPRE staff if you have not received a response of receipt to your request within 2 business days.

All completed data requests will be sent to requester via Alamo email or SPC File Sharing